Reservation Rules and Restrictions

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Check-in/Check-out Policy: 

 

Check-in time at CASA AGOSTOS & CASA LUUM begins at 4:00pm. Check-out time is at 11:00am the day of departure.

 

Rates quoted are based on check-in date and length of stay shown. Should you depart early prior to the departure date confirmed for any reason, CASA AGOSTOS & CASA LUUM may impose an early departure fee.

 

Rate Rules/Restrictions: 

 

Rates are confirmed in the currency of the country in which the house is located unless otherwise specified in your e-mail confirmation details. Rates confirmed are for the number of occupants listed in your e-mail confirmation, per night and do not include additional charges for extra people and will apply only to house booked as part of this reservation. Applicable taxes, service charges, and value added tax (VAT), if applicable, will be added to the house bill. The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. Taxes, service charges, etc. are subject to change without notice according to local law.

 

Revision/Cancellation:

 

Your reservation cannot be cancelled, refunded, exchanged or transferred. You will be charged for the total price shown, regardless of whether the reservation is used. 

 

Cancellations will not receive refund of deposit.

 

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

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No refund is provided in case of cancellation, modification, no-show or early departure

 

Pets:

 

CASA LUUM & CASA AGOSTOS unfortunately does not accept pets. 

 

Photo ID:

 

Valid photo ID & passport are required both for the check in process.

 

 

Thank you for choosing CASA LUUM & CASA AGOSTOS.

 

We look forward to having you as our guest.